2022 proved to be another challenging year for dealers as parts and chip shortages continued to plague the automotive industry. However, that did not stop online part sellers from surpassing 2021’s record sales for Cyber Weekend. Once again, parts eCommerce has proven...
Parts departments struggling to manage their older inventory should look to the number one cause of high parts obsolescence, and for most departments, that offender is special order parts (SOPs). Special order parts are parts that a dealership does not currently have...
Your parts department has a lot of untapped potential. If you want to run a profitable parts department and be a hero at your dealership, you will need to be sure you measure the right Key Performance Indicators (KPIs) to ensure the success of your department. KPIs...
Success! A customer visited your parts website, liked what they saw, and made a purchase. You’ll soon fulfill their order, package it, and ship it out. All that’s left is to hope they’re happy enough to shop with you the next time they need to buy. But will they even...
Parts departments dealing with high obsolescence need tools and tactics to help them reduce obsolescence fast while preventing it from building up in the future. Recently, we sat down and talked to Kaylie Felio from Parts Edge about the best strategies for managing...
Marketing can be a challenge, but it’s crucial to the success of any business. Not only do you need marketing to maximize success, but you need to be using the right marketing. While most dealers implement marketing to drive business to their dealership, having...
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