If you’re not focusing on customer loyalty, you should be… Listen to this: Engaged customers buy 90% more frequently… and spend 60% more per transaction! (source) Once a shopper becomes a customer, they know who you are. They trust that you...
But don’t worry! With proper marketing and pricing, dealerships can still stand out and make a profit online. Distinguishing yourself from the crowd is a BIG deal, and this article will break down how to do it. There are a lot of mistakes dealers make when they...
Did you know that 66% of customers will shop with their preferred brand, even if an alternative offers a better price? (Source: Crowdtwist) Customer service can be a deal breaker when it comes to making sales. When you have a loyal following, it’s almost like...
Over the past year, we’ve put out TONS of helpful articles through the RevolutionParts resource center to help dealers boost parts sales online. From fraud prevention to shipping efficiency, we’ve covered it all in our weekly eCommerce resource newsletter. In case you...
It can get hectic dealing with so many customers every day—especially when you’re dedicated to great customer service, which means replying to every single email and call. But did you know there is a way to save time in replying to customer emails? The solution?...
Shipping is one of the major differences between online and in-store purchases, and many of your shoppers will want to know the details before they complete their purchase. Placing an easy-to-understand shipping policy on your website is an easy way to cut down on...
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