Does this sound familiar? Your parts department just found the wrong part was ordered for a customer, so it sits on the shelf. Another customer doesn’t show up for their appointment at the service lane, so the part goes back on the shelf. A customer orders a part for...
How do you increase sales in the parts department while simultaneously increasing future vehicle purchases? The solution is simple! With the right strategy, your parts department could become an untapped gold mine for your dealership. Here is how you can transform...
The start of the new year is an opportunity to audit your parts department’s processes and make improvements. These New Year’s resolutions are made to guide you through your journey to having a more successful, more profitable parts department in 2022. Use these tips...
Black Friday weekend is the biggest retail weekend of the year, ending on Cyber Monday. This is the weekend that kicks off the Christmas shopping season,, and shoppers across the country wait all year for the best deals on products from their favorite brands. While...
Many automotive manufacturers have created recommended or mandated programs for use throughout their dealerships to promote the success of the individual dealership and the brand as a whole. OEM programs help manufacturers help their dealerships capture repeat...
The most successful dealerships are the ones that work together. Instead of working as separate entities, they should work at one to support one another and promote each other to provide one cyclical customer experience. This is especially true if you want to improve...
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